Experience from every side of the phone system

Why Vantage Point UC exists

Barry Mathes founded Vantage Point UC after more than two decades in enterprise technology and more than ten years in cloud communications. That experience covers implementation, product management, and customer success, which means he understands what the sales team promised, how the product actually works, and what the customer needs on day one.

The firm focuses on RingCentral RingEX, so every engagement gets someone who has done this work many times, not a generalist learning on your project. The outcome we work toward is simple: calls go where they should, users are ready on day one, and your team knows how to run it.

RingEX implementation since 2022

Since 2022, Barry has worked as a RingEX implementation consultant and technical project manager, leading enterprise UCaaS implementations from solution validation through cutover and handoff, including multi-site migrations.

Product and onboarding experience

Before that, Barry was a hosted solutions product manager at Windstream Enterprise, working on roadmap planning, competitive research, and proof-of-concept testing across Avaya, Mitel, and OfficeSuite. He later managed customer onboarding as an onboarding success manager.

As customer-side beta lead for OfficeSuite and the OfficeSuite CCS contact center solution, he identified gaps in agent status and call disposition reporting that led to platform changes.

Networking and infrastructure roots

Earlier in his career, Barry was a cloud solutions architect at BroadView Networks and a senior systems engineer at Transcend United. That background in networking and infrastructure grounds every phone system project in how the underlying network actually behaves.

Platforms

• RingCentral RingEX and RingCX
• NICE CXone
• Avaya IP Office
• Mitel
• OfficeSuite
• SIP/VoIP and SD-WAN
• REST API integrations

Education and service

Barry holds a B.S. in Computer Science and is a U.S. Army Reserve veteran who brings that discipline and follow-through to every project. Vantage Point UC is veteran-owned.

How we work

Every project follows the same four steps: Assess, Design, Deploy, Optimize. We learn how you handle calls today, map the design and review it with you before anything is built, configure and test every path, and stay on after launch to adjust, train, and document. Most deployments are quoted as a fixed fee based on a defined scope; smaller changes and ongoing support can be billed hourly or monthly.

We work with businesses directly and with MSPs, IT firms, and technology advisors on a white-label or subcontract basis. Services include RingEX deployments and migrations, IVR and call flow design, and admin support and ongoing optimization, plus contact center advisory (advisory only; we do not perform contact center deployments).

Independent, based in New Jersey

Vantage Point UC is a brand of Vantage Point Communications, LLC. We are independent: not a reseller, and not owned by or affiliated with RingCentral. We are based in New Jersey and work on U.S. Eastern Time. Most work is done remotely, and on-site work can be arranged when a project needs it.